Simplicity + Certainty = Confidence
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Your information is securely held, communications are safely encrypted. Our fully encrypted backups occur often and regularly. Flexible and secure user password security.



Fast interfaces, user experience and reporting through the latest database design and web technology. User management tools aide efficient processes



Uncluttered user interfaces, multiple browser tab access, effortless data links. Our user-friendly and easy to learn user interface means no steep learning curve. Logical data entry flow with what you expect where you expect.



You select the modules you use and customise to your needs. You control your reports' content, you tailor your installation to suit your businesses needs



We support the global standards on Risk Management (ISO 31000) and Compliance (ISO 19600) and APRA SSP 220



One stop for all of your risk and compliance office needs. View completed and incomplete controls. Retain all your controls and records in the one accessable data base

How it Works

Feature diagram

CRS Certus becomes your record of your risks, risk profile, risk mitigators, obligations, responsible managers and staff, policies and procedures. It holds your proof of control execution. It facilitates recording and managing issues, incidents and complaints. CRS Certus can be interrogated to deliver reports on all data it holds in a format your audience needs.


Full risk management system. Customisable risk register. Multiple entity ratings support. Links to mitigating controls and issues register. Risk appetites tied to strategic objectives. Risk tolerance triggers and questionnaire system.


Record obligations. Link to legislative or regulatory sources. Reconcile obligations with business controls


Document business controls. Link to risks and obligations. Assign responsibilities to managers. Automatically generate controls self-assessment questionnaires. Managers alerted when questionnaires are ready, complete within CRS Certus


Controls response assessment navigation. Record testing results. Full audit records of resolution and further action. Directly load adverse responses into Issues Register.


Capture incidents originating from within CRS Certus and reported by your business. Customise incident categories. Workflow management. Assign activities. Capture reportability assessment, related documents and developments.


Customise complaint categories. Seamless flag as incidents, breaches or risk mitigation controls failures.


Breach register with regulator reporting assessments. Personal dealing approvals and register, gifts & benefits, training, conflicts of interest, relatedy party, legal documents, administrative documents, publications, office holder registers amongst others.


Email alerts issued out of the system directed to your defined positions. Customisable email content and triggers. Email service log validates that communications are sent.

Policies & Procedures

Policies and procedures library. Alert users to new content to review within CRS Certus. Capture user confirms of access and understanding of policies and procedures. The library becomes your single point of truth.


Flexible reporting to PDF and XLS(X). Customisable report content, period and presentation, tailored and relevant for the audience. Reports returned immediately. Aides regulatory enquiry, annual audit, demonstrates the control you have over your business

Consultancy and Outsourced Management

In addition to providing CRS-Certus as a software service, we provide consulting and outsourced management services. These services are available separately from CRS-Certus.

We can help to:

  • Operationalise your risk and compliance management system.
  • Workshop your risks.
  • Build Controls.
  • Document your regulatory obligations.
  • Implement incident/complaints reporting.
  • Document your policies & Procedures

Compliance & Risk Services Pty Ltd has been providing risk and compliance management solutions for businesses for over 10 years.

Our speciality in financial expertise

We have particular experience with financial Australian financial institutions such as Australian Financial Services Licensee, APRA regulated entities, Australian Credit licensees and AUSTRAC reporting entities.

  • Australian Financial Services ('AFS') Licence applications and licence variations
  • RSE licence applications
  • AFS Licence compliance reviews
  • Managed investment scheme registrations
  • Draft compliance plans
  • Draft Product Disclosure Statements ('PDS')
  • PDS due diligence
  • MDA contracts
  • Provide outsourced compliance management
  • Anti-money laundering & counter terrorism financing ('AML/CTF') programs
  • Independent reviews of AML/CTF programs
  • External Compliance Committee members
  • Temporary compliance staff placements
  • Risk management frameworks
  • Local agent for foreign licensees
  • Technical and product advisory services
  • Responsible manager training

Our values and ideals


We are experienced risk and compliance management practitioners experienced in developing and operating risk and compliance management systems.
CRS-Certus is developed through our experience as risk and compliance management practitioners.

In-house programming team

Our programming team is retained in-house. We believe that the partnership of practitioner and programmer provides a strength that few competitors may match.

Secure IT architecture and backups

Our system uses contemporary database design, programming languages, and hardware. We have implemented a constant backup regime using offsite encrypted storage.


We have provided services to over 200 clients over the globe. We have acted as topic experts under ASIC enforceable undertakings, engaged as experts in litigation and ASX disciplinary reviews.


Code of Ethics Guide
By Terry Dalziel at 21/10/2019
ASIC's Corporate Plan to 2023
By Adam Bold at 13/09/2019
Update on information to be entered into the Financial Advisers Register (FAR)
By Terry Dalziel at 26/08/2019
Whistleblower policies - draft ASIC Regulatory Guide
By Murray Jones at 23/08/2019
Relief for amending registered schemes’ constitutions in particular circumstances
By Murray Jones at 23/08/2019
Update: Recognition of Prior Learning undertaken through a Professional Body / Financial Adviser Examination
By Terry Dalziel at 08/08/2019
Design and Distribution Obligations and Product Intervention Powers
By Malina Zhuang at 31/07/2019
Proposed changes to ASIC's Internal Dispute Resolution requirements
By Gerald O'Byrne at 28/05/2019
Whistleblower Reforms
By Malina Zhuang at 26/02/2019
Financial Planners and Advisers Code of Ethics 2019 Determination issued by FASEA
By Terry Dalziel at 25/02/2019
FASEA FPS001 Education Pathways Policy
By Terry Dalziel at 25/02/2019
Financial Adviser Standards & Ethics Authority – work and training professional year standard
By Terry Dalziel at 19/02/2019
FASEA Examination Policy (FPS 006)
By Terry Dalziel at 13/02/2019
FASEA Continuing Professional Development Policy (FPS 004)
By Terry Dalziel at 13/02/2019
ASIC Industry Levy Invoices Issued
By Gerald O'Byrne at 31/01/2019
AFS Licence applications - new information requirements
By Gerald O'Byrne at 14/01/2019
AUSTRAC updates its Compliance Report questions for 2018
By Gerald O'Byrne at 01/11/2018
Significant update to ASIC's funds management industry guides
By Murray Jones at 02/08/2018
New Prices for ASIC Regulatory Services
By Gerald O'Byrne at 30/07/2018
Foreign financial services providers reform proposals: CP 301
By Gerald O'Byrne at 07/06/2018
Code of Ethics Guide

On 18 October 2019, the Financial Adviser Standards and Ethics Authority (FASEA) issued a  Code of Ethics (COE) guide (FG002 Code of Ethics Guidance).

In the accompanying press release, FASEA stated,

“The guide includes case study examples. Their purpose is to aid understanding of the requirements of the Code. The Code is a living document and subject to change, as required. It is principles-based and is intended to apply to a wide range of situations. All of the formal obligations lie in the language of the Code – not the guidance document which is illustrative rather than conclusive in its guidance. As with all professions, advisers are ultimately responsible for exercising judgement in the application of the Code.”

Financial advisers are obliged to adhere to the COE as from 1 January 2019.    The COE contains 5 value statements and 12 ethical standards.  

All existing financial advisers need to sit an exam for a COE subject to meet the required educational qualifications to be obtained by 1 July 2023 to be able to continue to provide personal advice to a retail person after that date.   

Contact Us

Feel free to drop us a message if you have any questions or requests.

Or give us a call at

P: 03 9663 4456

and post us at

P.O. Box 18009
Collins Street East
Melbourne, VIC 8003

We're located at

Level 25, 360 Collins St
Melbourne, VIC, 3000