Simplicity + Certainty = Confidence
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Your information is securely held, communications are safely encrypted. Our fully encrypted backups occur often and regularly. Flexible and secure user password security.



Fast interfaces, user experience and reporting through the latest database design and web technology. User management tools aide efficient processes



Uncluttered user interfaces, multiple browser tab access, effortless data links. Our user-friendly and easy to learn user interface means no steep learning curve. Logical data entry flow with what you expect where you expect.



You select the modules you use and customise to your needs. You control your reports' content, you tailor your installation to suit your businesses needs



We support the global standards on Risk Management (ISO 31000) and Compliance (ISO 19600) and APRA SSP 220



One stop for all of your risk and compliance office needs. View completed and incomplete controls. Retain all your controls and records in the one accessable data base

How it Works

Feature diagram

CRS Certus becomes your record of your risks, risk profile, risk mitigators, obligations, responsible managers and staff, policies and procedures. It holds your proof of control execution. It facilitates recording and managing issues, incidents and complaints. CRS Certus can be interrogated to deliver reports on all data it holds in a format your audience needs.


Full risk management system. Customisable risk register. Multiple entity ratings support. Links to mitigating controls and issues register. Risk appetites tied to strategic objectives. Risk tolerance triggers and questionnaire system.


Record obligations. Link to legislative or regulatory sources. Reconcile obligations with business controls


Document business controls. Link to risks and obligations. Assign responsibilities to managers. Automatically generate controls self-assessment questionnaires. Managers alerted when questionnaires are ready, complete within CRS Certus


Controls response assessment navigation. Record testing results. Full audit records of resolution and further action. Directly load adverse responses into Issues Register.


Capture incidents originating from within CRS Certus and reported by your business. Customise incident categories. Workflow management. Assign activities. Capture reportability assessment, related documents and developments.


Customise complaint categories. Seamless flag as incidents, breaches or risk mitigation controls failures.


Breach register with regulator reporting assessments. Personal dealing approvals and register, gifts & benefits, training, conflicts of interest, relatedy party, legal documents, administrative documents, publications, office holder registers amongst others.


Email alerts issued out of the system directed to your defined positions. Customisable email content and triggers. Email service log validates that communications are sent.

Policies & Procedures

Policies and procedures library. Alert users to new content to review within CRS Certus. Capture user confirms of access and understanding of policies and procedures. The library becomes your single point of truth.


Flexible reporting to PDF and XLS(X). Customisable report content, period and presentation, tailored and relevant for the audience. Reports returned immediately. Aides regulatory enquiry, annual audit, demonstrates the control you have over your business

Consultancy and Outsourced Management

In addition to providing CRS-Certus as a software service, we provide consulting and outsourced management services. These services are available separately from CRS-Certus.

We can help to:

  • Operationalise your risk and compliance management system.
  • Workshop your risks.
  • Build Controls.
  • Document your regulatory obligations.
  • Implement incident/complaints reporting.
  • Document your policies & Procedures

Compliance & Risk Services Pty Ltd has been providing risk and compliance management solutions for businesses for over 10 years.

Our speciality in financial expertise

We have particular experience with financial Australian financial institutions such as Australian Financial Services Licensee, APRA regulated entities, Australian Credit licensees and AUSTRAC reporting entities.

  • Australian Financial Services ('AFS') Licence applications and licence variations
  • RSE licence applications
  • AFS Licence compliance reviews
  • Managed investment scheme registrations
  • Draft compliance plans
  • Draft Product Disclosure Statements ('PDS')
  • PDS due diligence
  • MDA contracts
  • Provide outsourced compliance management
  • Anti-money laundering & counter terrorism financing ('AML/CTF') programs
  • Independent reviews of AML/CTF programs
  • External Compliance Committee members
  • Temporary compliance staff placements
  • Risk management frameworks
  • Local agent for foreign licensees
  • Technical and product advisory services
  • Responsible manager training

Our values and ideals


We are experienced risk and compliance management practitioners experienced in developing and operating risk and compliance management systems.
CRS-Certus is developed through our experience as risk and compliance management practitioners.

In-house programming team

Our programming team is retained in-house. We believe that the partnership of practitioner and programmer provides a strength that few competitors may match.

Secure IT architecture and backups

Our system uses contemporary database design, programming languages, and hardware. We have implemented a constant backup regime using offsite encrypted storage.


We have provided services to over 200 clients over the globe. We have acted as topic experts under ASIC enforceable undertakings, engaged as experts in litigation and ASX disciplinary reviews.


ASIC guidelines as to how it will issue Warnings and Reprimands to a financial adviser
By Terry Dalziel at 09/06/2022
ASIC introduces new IDR reporting requirements
By Adam Bold at 08/04/2022
Cyber squatting - be aware of New Domain Name changes now available
By Terry Dalziel at 31/03/2022
ASIC review of the marketing of managed funds performance and risks
By Terry Dalziel at 23/03/2022
Quality of Advice Review
By Terry Dalziel at 22/03/2022
Austrac Proposed Guidance on Source of Funds and Source of Wealth
By Gerald O'Byrne at 22/02/2022
Director Identification Numbers Commencing
By Gerald O'Byrne at 22/10/2021
Changes to AML/CTF Requirements
By Sharman Grant at 28/09/2021
ASIC guidance on breach reporting
By Gerald O'Byrne at 17/09/2021
ASIC v RI Advice Group Pty Ltd – failure to properly supervise an Authorised Representative
By Terry Dalziel at 12/08/2021
ASIC reference checking and information sharing protocol
By Gerald O'Byrne at 26/07/2021
ASIC email to licensees - reportable situations
By Murray Jones at 25/06/2021
Structural change in Stock Broking
By Adam Bold at 23/06/2021
Ongoing Fee Arrangements - Obligations and Client Consent
By Terry Dalziel at 16/06/2021
Property related AFS Licensees and APRA Connect
By Gerald O'Byrne at 09/06/2021
Change in treatment of leases for calculation of net asset, adjusted surplus liquid funds and surplus liquid funds – no longer an excluded asset
By Terry Dalziel at 02/05/2021
New Compliance Standard replaces ISO 19600
By Murray Jones at 20/04/2021
Consent to Deductions – Ongoing fee arrangements, information to be provided where a fee is to be deducted from a clients account: An updated.
By Terry Dalziel at 30/03/2021
Special Purpose Financial Statements ceasing from 1 July 2021
By Terry Dalziel at 30/03/2021
Disclosure of lack of independence – further disclosure via legislative instrument
By Terry Dalziel at 25/03/2021
ASIC guidelines as to how it will issue Warnings and Reprimands to a financial adviser

From 1 January 2022 legislation came into effect where ASIC must give financial advisers a written warning or reprimand in specific circumstances.     On 9 June 2022, ASIC released Information Sheet (INFO) 270 Warnings and Reprimands that explains:

  • what warnings and reprimands are
  • when ASIC will give a warning or reprimand
  • how ASIC will communicate the giving of a warning or reprimand
  • when and to whom ASIC will provide procedural fairness before giving a warning or reprimand, and
  • the adviser’s right of review of ASIC’s decision to give a warning or reprimand.

A financial adviser is an individual who is authorised to provide personal advice to retail clients. 

Generally, a warning will warn a financial adviser against continuing the conduct or circumstances that led to us giving the warning, whereas a reprimand will admonish the financial adviser in relation to the conduct or circumstances that have already ceased.

ASIC has commented that not all matters it comes across would result in either a warning or reprimand being given; it depends on what it finds from additional inquiries it undertakes.   ASIC’s options are:

  • exercise an enforcement power it has under the Corporations Law  e.g., ban the person from the industry. 
  • convene a sitting of the Financial Services and Credit Panel. 
  • give the financial adviser a warning or reprimand. 

ASIC provides some examples in INFO 270 as to circumstances that may warrant it issuing a warning or reprimand to a financial adviser.

ASIC has stated that where it issues a warning or reprimand to a financial adviser it will only consider publishing the name of the financial adviser if that person is already linked to conduct that is already public knowledge.  ASIC does have an obligation to state in its annual report information about warnings and reprimands it has given.  

 ASIC will issue a letter to the financial adviser containing the warning or reprimand and the letter will contain a statement of reason for ASIC’s decision.    ASIC has indicated that it will decide on a case-by-case base decide whether a financial adviser is entitled to procedural fairness.   A financial adviser could expect that ASIC will provide procedural fairness by offering the financial adviser to make a written submission to it prior to it issuing a warning or reprimand.

Contact Us

Feel free to drop us a message if you have any questions or requests.

Or give us a call at

P: 03 9663 4456

and post us at

P.O. Box 18009
Collins Street East
Melbourne, VIC 8003

We're located at

Level 25, 360 Collins St
Melbourne, VIC, 3000